Tuesday 16 July 2019 | leisure-kit.net: The search engine for leisure buyers

04 Feb 2019

Turn Lost Business into Revenue Using SpaSoft Tools

Supplier: Springer-Miller Systems

More Springer-Miller Systems details
SpaSoft offers tools to help operators convert lost sales into future revenue
Spa directors all around the world experience last minute changes, no shows and cancellations which can truly take a toll on your spa revenue if not addressed and managed effectively. SpaSoft has advanced tools and creative ways to convert those lost sales into future revenue.

Turn Away Tracking

SpaSoft’s enhanced Turn Away Tracking allows spa management to record customer behavior and discover trends that are making them lose business. The Turnaway Tracking report will allow spa directors to adapt their operations to increase guest booking. They can implement expanding therapist availability, increase the number of therapists during peak times, or offer a yield pricing to encourage customers to come during non-peak hours depending on trends they observe in their spa.

Turn cancellations into a Gift Certificate or Spa Credit

Cancellations and no shows can be incredibly frustrating for both the spa and guests alike, as spas either lose revenue for the service or charge a cancellation fee which results in upset guests. Remove both of those and convert cancellations into a gift certificate for the guest. This encourages them to come back to your spa and eliminates the possibility of an upset guest. This also assures that you will get revenue in the future, helping to boost customer loyalty in the process.

Wait List

Spas are known for that one amazing treatment or therapist, and it is quite common for guests to be placed on a waitlist. With real-time technology, once a cancellation is made, the SpaSoft system will notify the front desk agent to contact the next guest on the waitlist to inform them that a spot has become available. For guests that were on the waitlist but didn’t receive an appointment, they can be offered a discounted price for any future visit.



Supplier: Springer-Miller Systems

Spa and activity management system empowering spas and resorts to provide impeccable service for each and every client.
Web: www.spasoft.com

Click here to visit Springer-Miller Systems's leisure-kit listing


Connect with
leisure-kit.net
Magazine:
View issue contents
Sign up:
Instant Alerts/zines

Print edition
 

Find the right products and services for your company
News search
 
Advertise your products
on the leisure-kit Product Report
And reach over 57,000 leisure buyers

Call
+44 (0)1462 431385
 
Promotional feature

Alliance Leisure

The future of leisure in times of austerity
View feature>>
Catalogue gallery
 
Company profile
 
TVS Group

Our company was established in April 2009 and this year marks our 10 year anniversary.
View full profile>>
 

To advertise your product and reach over 57,000 leisure buyers call
+44 (0)1462 431385 or email leisure-kit@leisuremedia.com
Leisure jobs
Powered by
leisureopportunities.com
Personal Trainer
Salary:
Location:Dundee
Company: énergie group
More>>
Lifeguards
Salary: Competitive
Location:Vauxhall Bridge Road, London, UK
Company: Everyone Active
More>>
Leisure Centre Manager
Salary: Grade J £32,878 - £36,876 a year pro rata
Location:Derby, UK
Company: Derby City Council
More>>
Recreation Assistant (Lifeguard)
Salary: Up to £10.55 per hour
Location:New Barnet, Barnet, UK
Company: GLL
More>>
 
Leisure news
Powered by
leisureopportunities.com
15 Jul 2019
Jurassic World - The Ride opens at Universal Hollywood

Revamped and completely reimagined, Universal's popular Jurassic Park thrill ride has undergone a full rebranding and retheming as Jurassic World – The Ride.
More>>
15 Jul 2019
ClassPass accelerates European growth plans – appoints UK GM

Fitness subscription platform ClassPass has appointed a UK general manager as it looks to grow its presence on the British and European markets.
More>>
 
Diary dates
Powered by
leisurediary.com
15-17 Jul 2019
IAAPA Institute for Attractions Managers

tbc Manila
Philippines
More>>
18-20 Jul 2019
Indonesia International Amusement & Leisure Expo (IIALE 2019)

Jakarta International Expo Jakarta
Indonesia
More>>
23-25 Jul 2019
National Sports Convention (NSC)

Melbourne Convention and Exhibition Centre Melbourne
Australia
More>>
 
Property & tenders
Powered by
leisureproperty.com
Expression of Interest for Moray’s Leisure and Libraries Service contract
Location:
Company:Moray Council
More>>
Sale of Exceptional Development Site: Portugal's first truly holistic wellness retreat
Location:
Company:Cadavais Investimentos Turisticos
More>>
Investment opportunity in British Padel
Location:
Company:Will to Win
More>>

 

To advertise your product and
reach over 57,000 leisure buyers
call
+44 (0)1462 431385

Published by The Leisure Media Company Ltd Portmill House, Portmill Lane, Hitchin, Herts SG5 1DJ. Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd