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ResortSuite software will be used to manage all Champneys resorts and day spas.
The UK-based destination spa, high street day spas and retail shops has selected the system to manage all its operations.
The spa management software solution will be used across a private cloud for Champneys four health resorts and eight day spas, with a single guest profile database.
ResortSuite will replace numerous systems from multiple vendors including, four hotel property management installations, two individual spa systems, as well as food and beverage, club, retail and ecommerce systems to consolidate multiple guest profiles and streamline operations.
In total, ResortSuite will replace approximately seven separate customer databases with an enterprise-wide single database.
Frank Pitsikalis, founder and CEO of ResortSuite said: “We feel Champneys’ highly personalised, guest-focussed business approach is an ideal match for our guest-centric product design philosophy and core vision.”
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Les Mills UK
For more than 50 years Les Mills has been leading the way in fitness. We produce 22 group fitness programmes, backed by science, to be experienced in club or at home via Les Mills+
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