Salon and spa management software company Phorest has unveiled a text messaging tool designed to boost client retention.
A day after a client has visited a salon or spa, the Phorest system will automatically generate a 'Thank You' text message on behalf of the therapist.
Taking details from the database such as the client's and therapist's name, the client could receive a message along the lines of "Sue, thanks for visiting us yesterday. I hope you enjoyed your treatment. x Laura".
This is intended to make the client feel valued as well as increase the chances of the client visiting the spa or salon again.
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Spa Supply Solutions
Spa Supply Solutions was founded
in 2014 by Julie Bevilacqua, who is qualified in spa management and aesthetic practices and has also travelled extensively, to discover luxury spas, cultures, rituals, products and brands.
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