Monday 21 June 2021 | leisure-kit.net: The search engine for leisure buyers

10 May 2021

Preparing for the new guest

Supplier: ResortSuite

More ResortSuite details
While the past year has been tough for the spa industry, its future looks bright.

“There has been a shift in mindset when it comes to our wellness, and we're finally putting it at the forefront,” says Frank Pitsikalis, Founder and CEO of ResortSuite – a guest-centric hospitality management solutions company.
“We're at the precipice of the next big wave in wellness.”

This big wave will be characterised by guests visiting spas, hotels and resorts with brand new expectations based on an evolved relationship with technology.

With an increased focus on maintaining social distance and reducing touchpoints, people have become more comfortable ordering online and personalising their products and services to meet their specific needs.

“Personalisation is the new luxury,” said Pitsikalis, “returning guests will be more tech-savvy and will expect to be able to use technology to personalise their stay.”

Both ResortSuite’s online booking engine and ISPA award-winning Mobile property-branded app allow properties to provide guests with the personalisation capabilities they now expect. Both offer access to real-time booking capabilities, restaurant reservations, check-in forms, menus, itineraries and member profiles. Plus, they can be customised to fit branding requirements via a content management system.

While adding technology to an industry that focuses on human connections, particularly in spas themselves, may seem counterintuitive, Pitsikalis is quick to point out that “the role of technology is to free staff from non-therapeutic areas of the spa so they can spend more time focusing on the wellbeing of their guests.”

Learn more about what you can do to prepare for the new guest ​here.

Request a ResortSuite demonstration through this link.


Supplier: ResortSuite
Toronto Ontario Canada
Integrated hospitality software for spas, clubs, resorts and hotels.
Web: www.resortsuite.com

Click here to visit ResortSuite's leisure-kit listing


Connect with
leisure-kit.net
Magazine:
View issue contents
Sign up:
Instant Alerts/zines

Print edition
 

Find the right products and services for your company
News search
 
Advertise your products
on the leisure-kit Product Report
And reach over 57,000 leisure buyers

Call
+44 (0)1462 431385
 
Profile

Aaron Simpson

Quintessentially is an exclusive concierge service for some of the world’s richest people. Co-founder Aaron Simpson reveals what wealthy people want
View feature>>
Catalogue gallery
 
Company profile
 
Life Fitness

The Life Fitness family of brands offers an unrivalled product portfolio, providing customers with access to tailored solutions they need to target every segment of the fitness market.
View full profile>>
 

To advertise your product and reach over 57,000 leisure buyers call
+44 (0)1462 431385 or email [email protected]
Leisure jobs
Powered by
leisureopportunities.com
Operations Assistant (NPLQ required)
Salary: Competitive
Location:Bracknell
Company: Everyone Active
More>>
Duty Manager (Operations)
Salary: £25,941 to £29,176
Location:London, UK
Company: City University of London
More>>
Team Leader Memberships and Sales
Salary: £28,672 - £31,346 Grade 8
Location:Wakefield, UK
Company: Wakefield Council
More>>
Assistant Aquatics Manager
Salary: £22,000
Location:Sheffield, UK
Company: Sheffield City Trust
More>>
 
Leisure news
Powered by
leisureopportunities.com
20 Jun 2021
Laurence des Cars, newly appointed president of the Louvre, says she aims to widen museum's appeal

Laurence des Cars is to become the first female president of the Louvre, following her appointment by French president Emmanuel Macron.
More>>
20 Jun 2021
Memberships for new virtual personal training app, Wrkout, 'sell out in a day'

A new digital fitness platform delivering live, virtually optimised personal training has sold out all of its available memberships in a day.
More>>
 
Diary dates
Powered by
leisurediary.com
20-21 Jun 2021
International Esthetics, Cosmetics & Spa Conference

Las Vegas Convention Center Las Vegas
United States
More>>
21-23 Jun 2021
World Spa & Wellness Asia Online Conference

Online

More>>
22 Jun 2021
World Bathing Day

Worldwide

More>>
 
Property & tenders
Powered by
leisureproperty.com
Expressions of Interest Invited for the Caban at Pendine Sands
Location: Pendine Sands, Carmarthenshire
Company:Carmarthenshire County Council
More>>

 

To advertise your product and
reach over 57,000 leisure buyers
call
+44 (0)1462 431385

Published by Leisure Media Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd