Wednesday 30 November 2022 | The search engine for leisure buyers

Fitness First UK wins big by switching up its digital personal training (PT) offer with Fisikal

Supplier: Fisikal

More Fisikal details
Fitness First UK has integrated Fisikal’s personal training functionality into its digital ecosystem
photo: Fitness First UK / Fisikal
In a bid to better connect members to trainers and vice versa, Fitness First UK has integrated Fisikal’s world class personal training functionality into its digital ecosystem.

Here, Keith Shaw, Head of Personal Training, Fitness First UK explains how the experience played out for members, trainers and the business.

"I am pleased to say, the integration of Fisikal functionality was as pain-free as any switch could possibly be, thanks to the high level of support provide by Fisikal throughout.

"Our ambition is to engage 20 per cent of our membership in personal training. Digital bookings through our member app is central to our strategy. Recently, through targeted promotion administered through the app, over a 14-day period, we secured 1,600 personal trainer bookings by members who had previously never engaged with personal training. Being able to facilitate this kind of activity at the push of a few buttons will be instrumental in the growth of our personal training engagement moving forwards.

"Fisikal supported us through the entire process. Most of the technical integration was completed via a mix of remote and on-site works by Fisikal in liaison with our in-house technical team. When it came to the upload of information, setting filters and permissions, and building performance dashboard, Fisikal provided support via a mix of online ‘how to videos’ and visual PDFs to direct online and telephone support.

"The level of support by Fisikal was, and continues to be, extraordinary. Help is always on-hand. This reassurance has made the entire process manageable and has meant we will not shy away from upgrades and system improvements managed by Fisikal in the future.

"So, what are the big wins? As a business, the digitalisation of the booking system enables us to better understand and influence our members’ connection with our trainers. Secondly, it helps our trainers build a client base through better communication and promotion of their services direct to members. And, finally, it enhances the experience for our members and keep them training with us."

Supplier: Fisikal
London UK
Interactive software solutions for the health & fitness industry.

Click here to visit Fisikal's leisure-kit listing

Connect with
View issue contents
Sign up:
Instant Alerts/zines

Print edition

Find the right products and services for your company
News search
Advertise your products
on the leisure-kit Product Report
And reach over 57,000 leisure buyers

+44 (0)1462 431385
People profile

Maria Sharapova

Maria Sharapova – who's spent her life training on the pro tennis circuit – is bringing this experience to her fitness facility designs
View feature>>
Catalogue gallery
Company profile

Agilysys is a leader in hospitality software, delivering innovative cloud-native SaaS and on-premise guest-centric technology solutions for spas, hotels, resorts and other hospitality operations.
View full profile>>

To advertise your product and reach over 57,000 leisure buyers call
+44 (0)1462 431385 or email [email protected]
Leisure jobs
Powered by
Operations Assistant/Lifeguard
Salary: Competitive salary
Location:Lutterworth, UK
Company: Everyone Active
Membership Consultant
Salary: Competitive salary plus benefits
Location:Lutterworth, UK
Company: Everyone Active
Duty Manager
Salary: up to £24,000
Location:Sevenoaks, UK
Company: Everyone Active
Fitness Motivator and Personal Trainer
Location:Romford, UK
Company: Everyone Active
Leisure news
Powered by
30 Nov 2022
Love is the secret to success says Jetts Fitness CEO Elaine Jobson

Elaine Jobson, CEO of Jetts Fitness, has revealed the fitness company’s unique culture and strategy behind member growth and retention in a competitive market.
29 Nov 2022
Blok reveals new fund-raise and ambitious growth plan

Blok has launched a third fundraising campaign on Crowdcube. The company’s goal is to reach £500,000 – ahead of a £3-£5m Series A funding round in 2023 – to drive the development of its hybrid digital platform and additional clubs in the UK.
Diary dates
Powered by
29-30 Nov 2022
World Halotherapy Global Symposium

United Kingdom
29-30 Nov 2022
International Wellness Tourism Conference

Eden Roc, Cap Cana and Melia Punta Cana Beach Punta Cana
Dominican Republic
01-07 Dec 2022
World Leisure Congress 2022

tbc Dunedin
New Zealand
Property & tenders
Powered by
Countryside Health Retreat business and premises for sale
Location: Malvern, Herefordshire
Company:The Clover Mill
Leasehold Opportunity for Ice Arena (Wales)
Location: Cardiff
Company:Cardiff City Council
Leasehold Opportunity for a new Velodrome
Location: Cardiff
Company:Cardiff City Council

To advertise your product and
reach over 57,000 leisure buyers
+44 (0)1462 431385

Published by Leisure Media Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd