Sunday 15 December 2019 | leisure-kit.net: The search engine for leisure buyers
Company profile

Proinsight Research Ltd
Address:
Studio 529
Metal Box Factory
30 Great Guildford Street
London
SE1 0HS
United Kingdom
Tel:
Fax:
Website: www.proinsight.org
 

David Hopkins - Managing Director


Established
April 2014

Key personnel
David Hopkins - Managing Director
Oliver Matthews – Operations Director
Karen Lee – Client Services Manager
Pawel Blaszkowski – Business Development
Chloe Stone – Account Manager
Dawn-Anne McAneny – Account Manager
Will Relf – Programme Co-ordinator
George Hudson – Programme Co-ordinator
Sioned Knight – Programme Co-ordinator
Augustina Amoanyame – Programme Co-ordinator
Shannon Gale – Programme Co-ordinator
Anton Layne - Apprentice
Iveta Webster - Financial Coordinator
Mhairi Fitzpatrick - Executive Director
Andy Kay - Executive Director

Product range

Mystery Shopping: We are customer experience fanatics and we believe that all consumers have a right to incredible service.

We take time at the outset to understand your unique customer journey. Then we work together to build a programme that is designed to drive your customer experience strategy. Data flows into your online platform allowing your managers to get instant visibility on what is happening on the front line. This means they can less time on reporting and more time creating fans.

Smart Audit : Save management time and cost. SmartAudit will revolutionise how you manage your company’s internal audits. Data is collated on a central platform, formatted and made report ready at the press of a button.

Research: Our research programmes will help you develop your understanding of your organisation’s stakeholders and drive strategic decisions for business growth.

Main services
Our main services are mystery shopping, internal audits and consumer research.

Additional services
We carry out consumer research projects for our clients under the categories of customer acquisition (e.g. non-user research projects, online joining process), customer retention (e.g. National Benchmark Survey, user research projects, consumer exit research) and evidence-based bespoke projects, which includes physical activity impact assessments.

Key customers
Our key clients within the leisure and sports sector, and include large multi-site companies such as Better / GLL (Greenwich Leisure Limited), Everyone Active, Anytime Fitness and Parkwood Leisure, as well as single-site operators such as Surrey Sports Park and Fulham FC. We work with educational facilities, Trusts, private and council operated facilities.

Shows attending in 2018
SIBEC Europe
SIBEC UK
FIBO
Elevate
ukactive Conference
LIW

Contact details
Email: [email protected]
Tel: 0845 468 0430
 
Leisure jobs
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Female Lifeguard
Salary: Competitive
Location:Seymour Place, London, UK
Company: Everyone Active
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Lifeguards
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General Manager
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Senior Membership Consultant
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Company: Everyone Active
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Leisure news
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13 Dec 2019
Fairmont Windsor Park announces spa plans

Accor and Arora Group, have signed a deal for a new hotel and spa to be operated under the Fairmont brand.
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13 Dec 2019
Nominees named for European Museum of the Year

The European Museum of the Year 2020 will be won by one of 61 nominated institutions now announced by the European Museum Forum.
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Diary dates
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leisurediary.com
13 Jan 2020
BALPPA Annual Dinner

Madame Tussauds London
United Kingdom
More>>
14 Jan 2020
BALPPA Annual General Meeting

ExCel London
United Kingdom
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14-16 Jan 2020
EAG International

ExCel London Exhibition Centre London

More>>
 
Property & tenders
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Expression of Interest in the management and maintenance of the sport and community facilities in Fairfields, Milton Keynes.
Location:
Company:Milton Keynes
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Expressions of interest to identify suitable operator to assume the operation of swimming lake at Beckenham Place Park
Location: South East London
Company:Lewisham Council
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Sale of Exceptional Development Site: Portugal's first truly holistic wellness retreat
Location:
Company:Cadavais Investimentos Turisticos
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reach over 57,000 leisure buyers
call
+44 (0)1462 431385

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