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Company profile

Fitronics (CoursePro and TRP)
House of Fitronics
4 & 5 Palace Yard Mews
United Kingdom
Tel: 03301280971


The TRP Software Suite

What we can do for you
Fitronics is the company behind The Retention People (TRP) and CoursePro.

CoursePro is a comprehensive, end-to-end sports course management system.

TRP’s software is designed to help gyms, leisure centres, and health and fitness clubs improve retention by improving their member experience.

The Fitronics team is sport, health, and fitness through-and-through; with many of our staff boasting a background in facility operations. This means we truly understand our customers' needs and challenges and can work closely with them to become an invaluable extension of their team.

Key products and services

CoursePro is a comprehensive, end-to-end sports course management system used by everyone from small independent swim schools through to large leisure trusts and national operators. CoursePro’s goals are simple, to save you time spent on course admin and improve your customer experience. CoursePro’s key features include TeacherPortal, which allows those running your sessions to mark registers and do pupil assessments in-class, and HomePortal, which allows parents to track their child’s progress and pay their fees.

TRP Insight:
Insight is a Net Promoter Score® based member feedback tool built specifically for health and fitness clubs. The user-friendly system allows you to tap into invaluable member feedback at-scale and easily identify trends in responses to make informed business decisions.

TRP Digital:
Digital allows you to quickly and easily build rule-based, automated email and SMS journeys using member information from your member management system such as membership type, age group, and gender to keep your members engaged when they are away from your facility with content that is tailored to them. Using our exclusive risk-of-dropout algorithm, you can even set up Digital to automatically reach out to members when they become ‘high-risk’ to re-engage them.

TRP Interact:
Interact is where it all began for Fitronics, back in 2002! Our research showed then, and continues to show now, that members who are spoken to when they visit have better retention rates. Simple. Interact gives you a systematic way of managing your staff’s gym-floor interactions with members and measuring their effectiveness in terms of retention. Interact’s ‘Signpost’ functionality allows you to target specific member groups for conversation based on their risk-of-dropout, membership type, join date etc.
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10-14 May 2021
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